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Privacy Policy

Last Updated: 8 November 2024

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Welcome to MyFamily! Your privacy is important to us, and we’re committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).

1. What data do we collect?

We may collect the following types of personal data:

  • Account Information: Name, email address, username, and password when you register for an account.

  • Profile Data: Information you provide, such as your bio or profile photo.

  • Activity Data: Comments, posts, and interactions on our platform.

  • Usage Data: Your IP address, device information, and browsing activity on the platform.

  • Communication Data: Information you share when contacting us for support or inquiries.

2. How do we use your data?

We use your personal data to:

  • Provide and improve our services.

  • Personalize your experience on the platform.

  • Communicate with you, including sending updates and newsletters (if you’ve opted in).

  • Monitor and enhance the platform’s security.

  • Comply with legal and regulatory obligations.

3. Sharing your data

We do not sell your personal data. However, we may share it with:

  • Service Providers: Trusted third-party providers who help us operate the platform, such as hosting and email services.

  • Legal Authorities: When required to comply with legal obligations or protect the platform’s security.

  • Community Moderation: Limited data shared with moderators for content review and enforcement of community guidelines.

4. Cookies and other yummy stuff

We use cookies to enhance your browsing experience. Cookies may:

  • Remember your login preferences.

  • Help us analyze platform usage to make improvements for our community.

You can manage cookie settings through your browser.

5. Data protection and storage

We take steps to secure your personal data, including encryption and regular security audits. However, no system is completely secure, and you use our platform at your own risk.

Data is stored in compliance with the PDPA and retained only as long as necessary for the purposes outlined above.

6. Your rights

Under the PDPA, you have the right to:

  • Access your personal data.

  • Correct inaccuracies in your personal data.

  • Withdraw consent for specific uses of your data.

To exercise these rights, contact us at privacy@myfamily.sg.

7. Third-party links

​Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

8. Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant updates will be communicated through the platform.

9. Contact us

If you have questions about this Privacy Policy or how your data is handled, you can get in touch with us using our contact form.

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Thank you for being part of MyFamily. We’re here to ensure your journey with us is safe, supportive, and enjoyable.

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